Careers > Front Desk Customer Service Officer
Front Desk Customer Service Officer
Full-time | Hong Kong | Centre-based
About the Role
A role with real purpose and real standards
You are the first person our families meet. As a Front Desk C.S. Officer, you are the face of Babington — warm, professional, and always ready to help. You will work closely with the Centre Manager and Assistant Centre Manager to keep daily operations running smoothly, and you will play a key role in creating the welcoming environment our students and parents love.
This is a fantastic opportunity for someone who enjoys people, thrives in a fast-paced environment, and wants to be part of a leading education brand in Hong Kong.
What We're Looking For
We value professionalism, warmth and the ability to keep a centre running smoothly every day.
Essential Requirements
Form 5 / DSE or above (relevant post-secondary education a plus)
Good spoken and written Cantonese and English
Proficiency in basic computer skills (MS Office, email)
Customer service experience preferred
The Right Personality
Warm, friendly and professional demeanour
Organised and detail-oriented
Calm under pressure — especially during peak enrolment periods
A genuine love for working in an education environment
Team player with a positive attitude
Roles & Responsibilities
What you will be responsible for
Operate the front desk alongside the Centre Manager
Issue invoices, receipts and receive fee payments
Handle parent and student enquiries (in-person, phone, WhatsApp)
Manage class schedules and student enrolment records
Maintain accurate student records and update databases
Ensure the centre is tidy, welcoming and organised at all times
Assist with centre events and promotions
What We Offer
A strong package and the support to do your best work
Competitive Salary
Commensurate with experience
Medical Insurance
Health cover included
Supportive Team
Friendly, collaborative working environment
Stable Working Hours
Mon–Sat, alternate days off
Training Provided
On-the-job support from day one
How to Apply
We would love to hear from you
Send your CV to:
Apply Now → hr@babington.edu.hkOnly shortlisted candidates will be contacted. If you do not hear from us within 7 days, please consider your application unsuccessful.